Watch Care Guide

Your Waqtic watch is a hand-assembled custom build. A little care goes a long way toward keeping it running well and looking sharp.

1. Water Resistance
Unless your watch was ordered with a waterproofing upgrade, treat it as splash-resistant only — avoid submerging it, showering, or swimming while wearing it. Water resistance on modded watches depends on gasket seals and crown/case fitment, which can loosen slightly over time with use.

2. Crystal Care
Avoid contact with hard surfaces, sand, or abrasive materials. Clean with a soft microfiber cloth. If your watch uses a sapphire crystal, it resists scratching well but can still chip on hard impact; mineral crystals scratch more easily but are more impact-resistant.

3. Movement & Accuracy
Genuine Seiko automatic movements will naturally gain or lose a few seconds per day — this is normal and not a defect. Keep your watch wound/worn regularly if it's automatic; an unworn automatic watch will stop and need to be reset. Avoid strong magnets (phone speakers, laptop edges, magnetic clasps) as they can affect movement accuracy.

4. Case & Bracelet
Wipe down after wear, especially after sweat or salt water exposure, to prevent tarnishing. For metal bracelets, occasional gentle cleaning with a soft brush and mild soap keeps links free of debris. For leather straps, avoid prolonged water exposure and let them dry naturally, away from direct heat.

5. Storage
Store in a dry place away from direct sunlight when not worn. A watch box or soft pouch helps prevent scratches from other jewelry or hard surfaces.

6. Servicing
If your watch is running significantly fast/slow, stops unexpectedly, or shows moisture inside the crystal, contact us at waqtic.watches@gmail.com. Mechanical issues within your manufacture warranty period are covered under our Return and Refund Policy — do not attempt to open the case yourself, as this can void coverage.